Straight answers

What you probably want to know before you pay.

No mystery, no inflated promises. Here is how the review works and what you can expect.

What exactly do I get?+

A private online report that explains what new visitors are likely to understand, what already works, what may be holding the site back, and which changes we would make first. Each recommendation includes the reason behind it.

Is this just an AI website grader?+

No. Percensa uses AI, but it is not a single prompt, chatbot opinion, or generic score. Seven specialized reviewers work from captured desktop and mobile evidence. Their findings must point back to what is actually on the site, and Percensa ranks the final recommendations using consistent rules. It is still judgment—not absolute truth—and the report says when the evidence is uncertain.

Is this a technical audit?+

Not mainly. Percensa notices technical and accessibility issues when they affect the experience, but the focus is what people understand, trust, remember, and do.

Will you redesign my website?+

No. We show you what to keep, what to change, why it matters, and what to do first. You can use the report yourself or share it with your designer, writer, or developer.

How many pages do you review?+

We review the homepage and a useful selection of key public pages based on the site’s structure. Very large or unusual sites may receive a more focused review.

How long does it take?+

Most reports are ready in about 20–40 minutes. Large sites or sites with strong browser protection can take longer.

What if you cannot access my site?+

We will not pretend we reviewed pages we could not see. If we cannot gather enough evidence for a useful report, we will stop the review and can refund the payment.

Is my report private?+

Your report uses a long, hard-to-guess private link. Anyone with that link can open it, so only share it with people you trust.

Will every recommendation be right?+

No thoughtful review can promise that. Percensa separates clear observations from interpretation, shows how confident it is, and explains meaningful disagreements instead of hiding them.